Initial Payment:
We request an upfront payment of 30% before initiating any project. This covers initial scoping and planning processes, allowing us to confidently commence work on your project.
MVP Payment:
Upon delivering the Minimum Viable Product (MVP) within 10-15 days, we require a 20% payment. This acknowledges progress in building key features, sustaining development momentum.
Final Payment:
The remaining 50% is due upon project completion within the provided deadline. This signifies the successful conclusion of your project, facilitating the finalization of any remaining features or functionality.
Delays:
We recognize unforeseen circumstances during development and offer concessions on delays not caused by extended customizations or changes made during the process.
Refunds for Ready-made Products:
We do not offer refunds for ready-made products once the source code has been successfully downloaded.
Refunds for Custom Projects:
Refunds are not accepted for custom projects post-MVP stage, considering substantial invested resources. However, partial refunds may be considered under specific criteria.
Criteria for Partial Refunds:
Clear and specific feedback on dissatisfaction with the quality of work or service is required.
This feedback must be provided in writing within seven (7) days of project completion.
Our team must be given the opportunity to address concerns and make necessary revisions or adjustments to the project.
Refunds for Delays:
Concessions are offered for delays beyond the provided deadline, excluding those caused by extended customizations or changes during development. However, refunds are not provided for delays.
Information Collection:
We prioritize the privacy of our clients at App Catalyzer Word. When you make a payment on our website, we collect personal information, including your first name and email address. While optional, we may also request your phone number.
Use of Information:
Your provided personal information is used to process payments and communicate with you regarding your project. Additionally, we may use your email address for promotional offers or company updates, with the option to opt-out.
Sharing of Information:
Your personal information is not shared with third parties, except for payment processing purposes. Secure payment gateways handle payments, and we do not store credit card information.
Security of Information:
We employ industry-standard measures to ensure the security of your personal information. Encryption safeguards data during transmission, and secure servers with restricted access store your information.
Cookies
We use cookies to enhance your browsing experience and to improve the functionality of our website. This policy explains what cookies are, how we use them, and how you can manage them.
What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They are used to remember your preferences, login information, and other browsing information. Cookies can be either first-party or third-party.
How we use cookies
We use cookies to improve the functionality of our website and to enhance your browsing experience. We use both first-party and third-party cookies for the following purposes:
Essential cookies: These cookies are necessary for the website to function properly. They enable basic features like page navigation, user authentication, and access to secure areas of the website.
Functional cookies: These cookies remember your preferences and provide enhanced features like language settings, customized content, and social media integration.
Analytics cookies: These cookies collect information about how you use our website, such as which pages you visit most often and if you receive any error messages. This information helps us improve the performance of our website and provide a better user experience.
Managing cookies
You can manage cookies in your browser settings. You can choose to accept or reject cookies, or you can set your browser to prompt you before accepting a cookie. Please note that disabling cookies may affect the functionality of our website and some features may not work properly.